Commercial Hail Damage Roofing

A single-ply TPO or EPDM membrane is flexible. A hailstone hits it, the membrane deflects, and the energy passes through into the insulation board underneath, crushing it. The membrane itself may show only a faint bruise or nothing visible at all. But the insulation now has a compressed void under it, the membrane over that void has been stressed, and the next freeze-thaw cycle or the next thermal expansion cycle works that stress point until it opens. The leak arrives months later and looks like an unrelated maintenance issue. It is not.

Proving commercial hail damage takes more than photographs of the surface. Where the visual evidence is ambiguous, a core cut through the assembly shows whether the insulation beneath the membrane is crushed, and that is definitive. Infrared scanning can identify areas of trapped moisture across a large roof surface efficiently. Commercial claims are larger, they get more scrutiny, and the documentation needs to match that.

Apartment communities and multi-building properties present a specific problem: the damage is rarely uniform across the site. One building takes the storm and the one behind it is shielded. We inspect and document building by building rather than sampling, because a claim that scopes the whole property off one building's inspection will be challenged, and a claim that scopes only the obvious building leaves money on the table.

Commercial reroofing over an operating business is a logistics problem as much as a roofing one. Staging, crane placement, tear-off sequencing so no section is ever left open overnight, noise timing around tenants, and parking lot impact all need planning. We schedule around the operation rather than expecting the operation to schedule around us.